Service and support from the people who know your HomePod best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single?conversation.

Enjoy two?years of peace of mind when you buy AppleCare+ for?HomePod.

Every HomePod comes with one?year of hardware repair coverage through its limited warranty and up to 90?days of complimentary technical support. AppleCare+ for HomePod extends your coverage to two?years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of RM?69 for HomePod?mini or RM?199 for HomePod.1

Two?years of Apple-certified service and support?coverage
24/7 priority access to technical support through getsupport.apple.com
Get unlimited incidents?of accidental damage protection1

One stop for?support

Minimise the amount of time without your HomePod with Express Replacement Service

Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts by chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Carry-in repair3: Take your HomePod to an Apple?Store or other Apple Authorised Service Provider
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair

Hardware coverage

Get unlimited incidents?of accidental damage protection1

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple?authorised technicians.

Service coverage includes the following:

  • Your HomePod
  • Unlimited incidents of accidental damage protection, each subject to a service fee of RM?69 for HomePod?mini or RM?199 for HomePod1

Software support

Get direct access to Apple experts for connection support and?more

You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using AirPlay
  • Connecting to wireless?networks
  • Questions about the Home app

Protect your HomePod

AppleCare+

You can buy coverage on a fixed-term plan.

2 yrs

HomePod

HomePod?mini

How to buy

  1. Purchase AppleCare+ with your new HomePod.
  2. Or buy it within 60?days of your HomePod purchase:
    • Online (requires you to verify your serial number)
    • By calling 1800-803-638 (requires you to provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone,
set up a repair and more.

Find your Apple?Support phone number?here.

Contact Apple?Support

Get support for all of your
Apple devices in one app.

Get the Apple?Support app