Read on for some additional information related to iPhone, including accessory compatibility, checking order status, returns and refunds.
Accessory compatibility
Compatibility of accessories
To ensure the best possible customer experience, Apple has created special iPhone compatibility requirements for accessory manufacturers. Products that are engineered and certified to be compatible with iPhone carry a "Works with iPhone" logo on the packaging.
If you connect iPhone to an accessory that was not made to work with iPhone, you can activate Airplane Mode while connected to the accessory. This will avoid any potential audio interference, but you will not be able to make or receive calls. If you choose not to activate Airplane Mode, you will still be able to make and receive calls, but you may experience some audio interference.
To shop for iPhone gear, explore the iPhone Accessories pages on apple.com.
Australia Sales Only
The Apple Online Store Australia ships items only within Australia. No shipments can be made to PO Box addresses, AFPO, PMB or Locked Bag, or addresses outside of Australia. You may not export any products purchased at the Apple Online Store.
Order status
Visit online Order Status to view your order status, change or cancel your order, and more. For more information, visit the Viewing & Changing Orders section of online Help.
Returns and refunds
If you are not satisfied with your iPhone purchase, please call 133?622 to request a return. You have up to 14 days from the time you receive your item(s) to initiate a return.
Review the Returns & Refunds section of online Help for more information.